The Australian Government funds aged care providers’ access to interpreting services through TIS National. Providers can use TIS National to help people from culturally and linguistically diverse backgrounds access and navigate the aged care system. It is available all year round at no cost to them.
The Australian Government’s fully funded TIS National provides:
- immediate phone interpreting – 24 hours a day, 7 days a week
- pre-booked phone interpreting
- on-site interpreting
- Automated Telephone Interpreting Service (ATIS)
- video remote interpreting.
Approved providers can use TIS National’s interpreting services to support discussions with older people about aged care services.
