Partners in Culturally Appropriate Care / ECCQ Ethnic Communities Council of Queensland

Aged Care

Partners in Culturally Appropriate Care (PICAC) is a national initiative, funded by the Australian government, established in 1997. The program aims to assist older multicultural Australians and support culturally appropriate aged care.

aged care providers to deliver culturally appropriate care to support older, culturally and linguistically diverse (CALD) people.
professional development and learning opportunities for aged care staff and bespoke mentoring support for aged care leadership.
older CALD people and their families to make informed decisions about their aged care.

Aged Care Diversity Framework – a resource that can be used as a reflective tool to help aged care providers identify gaps in their service to support older CALD people.

A guide for aged care providers: Actions to support older CALD people.

Click here to learn more about the PICAC Alliance and to explore aged care cultural training and resources to support aged care providers to continuously improve their cultural responsiveness to CALD older people.

Specialisation Verification

Find out more about what it is and how to apply for specialisation

Click Here

Access free interpreters in aged care

How to access a TIS interpreter for aged care services

Click Here

Free document translation for aged care services

Find out what documents you can translate at your aged care service

Click Here

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Click on the toolkit to access free interpreters and translations.

Email picac@eccq.com.au or

Phone PICAC QLD Team on 1300 348 377

If you are an aged care provider PICAC can:

support to deliver culturally appropriate care in line with the Aged Care Quality Standards and the Aged Care Diversity Framework
professional development and learning opportunities, online and face-to-face.
help to link aged care providers with CALD communities, government agencies, and through networking and other events.

Through training, PICAC can support aged care providers to implement the Aged Care Diversity Framework.

Training topics may include:

Effective engagement with qualified interpreters
Cultural safety and trauma informed care for CALD consumers
Understanding dementia challenges for CALD consumers

We can also tailor additional topics to meet organisational needs.

For multicultural communities, PICAC can:

help link you with aged care services
deliver information sessions about aged care in Australia.

PICAC QLD YouTube

PICAC QLD You tube Channel

Click Here

PICAC is funded by the Australian Government.

Partners in Culturally Appropriate Care

Aged Care

Partners in Culturally Appropriate Care (PICAC) is a national initiative, funded by the Australian government, established in 1997. The program aims to assist older multicultural Australians and support culturally appropriate aged care.

In Queensland, PICAC is delivered by ECCQ, we support:

Click on the toolkit to access free interpreters and translations.

If you are an aged care provider PICAC can:

Through training, PICAC can support aged care providers to implement the Aged Care Diversity Framework.

For multicultural communities, PICAC can:

PICAC QLD YouTube

PICAC QLD You tube Channel

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