Part of the ECCQ family

Multicultural Partners

Building Inclusive Aged Care

Multicultural Partners supports Queensland’s aged care sector to meet the strengthened Aged Care Quality Standards in providing care to older people from culturally and linguistically diverse backgrounds, via training, mentoring, and information resources.
Multicultural Partners // Ethnic Communities Council of Queensland (ECCQ)
Ethnic Communities Council of Queensland (ECCQ)

Supported by

Australian Government

Multicultural Partners is the leading service that supports Queensland’s aged care sector to deliver high quality care to older Australians from culturally and linguistically diverse (CALD) backgrounds.

Multicultural Partners is funded by the Australian Government, and as part of Partners in Culturally Appropriate Care (PICAC) and CHSP Sector Support and Development (SSD) programs, offers approved aged care providers information, training, mentoring and digital resources at no cost.

Training and education for aged care service providers

Multicultural Partners supports the sector to meet the strengthened Aged Care Quality Standards by providing training, advocacy and resources to embed diversity and inclusion in everyday practice, as set out in the Aged Care Diversity Framework.
Through face-to-face professional development workshops, cultural briefings, and flexible online education, we support the aged care workforce to deliver culturally appropriate care to older Australians from diverse backgrounds.

Multicultural Partners builds partnerships with a range of services to meet the learning needs of aged care providers in metropolitan, rural and remote areas across Queensland to provide culturally informed, respectful care.

Interested in Training for your organisation? Enquire here.

Information events for CALD communities

Multicultural Partners holds aged care information events and expos for multicultural communities, in language and with translated aged care resources, to reduce barriers to accessing aged care services. We help build the capacity of older people from CALD backgrounds and their families to plan and make informed choices about their aged care needs.

Multicultural Partners’s Sector Support and Development (SSD) program assists Commonwealth Home Support Program (CHSP) providers in enhancing the quality and capacity of their services, particularly during the ongoing Aged Care reforms.By offering professional development opportunities such as training, events and regular e-news updates, Multicultural Partners SSD empowers CHSP staff and volunteers to deliver better care and support to seniors. Additionally, Multicultural Partners SSD hosts information sessions to help community members navigate the complexities of the aged care system. This program is proudly funded by the Department of Health and Aged Care.Find out more about the Commonwealth Home Support Program (CHSP) or email as at mp@eccq.com.au for more information.

The PICAC Alliance is a cohesive national entity formed by organisations funded by the Commonwealth Government, dedicated to the Partners in Culturally Appropriate Care (PICAC) initiative in each state and territory. The Alliance serves as a vital voice and a platform for discussion, providing essential information, training, and resources aimed at enhancing aged and community care services both now and into the future.

Since 1997, the Commonwealth Government has funded an organization in every state and territory to implement the PICAC Program. Throughout the years, the national PICAC Program has refined its processes and practices, ensuring that desired outcomes are achieved and that shared national priorities are effectively put into action.

Find out more about PICAC Alliance.

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