For older people from culturally and linguistically diverse (CALD) backgrounds, accessing information in their own language can have a direct impact on how they understand their rights and make informed decisions. This can lead to better health and quality care outcomes.
Engaging interpreters and providing translated information creates a culturally safe environment for CALD individuals, which supports person-centred care. Older people, their families, and carers can request to receive information in their own language. The Statement of Rights outlines that older people have the right to communicate in the language or method they prefer, including the use of interpreters where required.
This guide will provide a basic understanding of interpreting and translating in aged care settings for older people from CALD backgrounds. The resource explores the options available to providers to engage professional interpreters and translate important documents free of charge. It also includes a list of interpreting and translation services to access when government-funded services are not available.
