Interpreter Employment Success Program (IESP)

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This program is delivered by 2M Language Services.

The IESP is a professional development program catering to bilingual speakers, interpreters, and language service users and employers. The purpose of the IESP is to attract people to the interpreting profession and retain the interpreters that are currently practicing.

Program

10 self-paced modules with a quiz at the end

10 tutorials to support learning and module preparation

4 onsite workshops

Networking and Employment Opportunities

IESP aims to connect employers with participants and provide tools and resources to those just starting out.

Click here to see our current employer list and explore opportunities.

10 Industry Induction webinars

  1. Introduction to Interpreting, Ethics and Cultural Competence

    Learn the fundamentals of interpreting, including its history, key principles and various modes. Gain an understanding of ethical standards and the role of interpreters in bridging communication barriers.
    NAATI PD Category 2.15
    10 points
  2. Language Proficiency and Terminology

    Enhance your language skills and learn specialised terminology used in medical, legal, and community settings. Learn practical exercises to expand vocabulary and improve accuracy and fluency in both source and target languages.
    NAATI PD Category 3.1
    40 points
  3. Advanced Ethical and Professional Standards

    Explore challenging ethical dilemmas interpreters may face and the professional standards they must uphold. Topics include confidentiality, impartiality, competence, and professional conduct, with practical examples and discussion of real-life cases.
    NAATI PD Category 2.20
    10 points
  4. Advanced Cultural Competence

    Develop your knowledge of interpreting for health settings, including sensitive conversations, types of discourse, protocols, and ethical considerations specific to these fields.
    NAATI PD Category 1.4
    10 points
  5. Community Interpreting: Health

    Expand your skills in navigating cultural nuances and avoiding potential misunderstandings. Discover complex case studies and scenarios illustrating the impact of cultural differences on communication.
    NAATI PD Category 1.4
    10 points
  6. Community Interpreting: Legal

    Develop your skills for interpreting in legal settings, including terminology, ethics, and sensitive topics. Discover protocols for working in legal environments, and engage with real-world case studies.
    NAATI PD Category 1.4
    10 points
  7. Technology, AI and Online Safety in Interpreting: Essentials

    Discover the latest technologies used for interpreting, the potential risks of technology, and how to mitigate them. Explore the use cases of technology in Interpreting, and gain a wider industry perspective on when it is appropriate to engage such technology.
    NAATI PD Category 1.4
    10 points
  8. Technology and AI tools in Interpreting: Advanced Applications

    Build your knowledge of technology and AI tools in interpreting. Learn about the range of interpreting options technology offers, and how to talk to clients about them. Discover machine interpreting, including risks and mitigation strategies.
    NAATI PD Category 1.4
    10 points
  9. Business Skills for Freelance Interpreters

    Discover essential freelance business skills such as marketing, client management, and financial planning. Learn how to set rates, manage tax and establish a successful freelance career.
    NAATI PD Category 1.5
    10 points
  10. Managing Stress and Self Care

    Develop personal self care and wellbeing resources to manage stress and maintain positive mental health. Discover strategies for dealing with vicarious trauma and burnout.
    NAATI PD Category 2.16
    10 points

Additional Learning

Learn about the different industries and settings where you can work as an interpreter.

Register for IESP here to access the induction webinars. Induction webinars will be added as they are announced.

QPASTT: Your role as an Interpreter, trauma-informed practice, and LGBTIQ+ inclusive language awareness

The Cyber Smart Interpreter: Online Safety (Cynch Security)*

The NAATI Certification System and the Recertification Process

Introduction to AUSIT – your professional association

How to Work with a Language Service Provider

Access the content from onsite sessions.

Register for IESP here to attend the onsite workshops. Workshops will be added as they are announced.

1. Interpreting with Insight: Supporting Victim-Survivors of FDV and SV in Multicultural Contexts

This three-hour workshop brought together previous, current and aspiring interpreters to explore the complexities of working in family domestic violenc (FDV) and sexual violence (SV) settings within multicultural communities, with a focus on trauma, ethics, and the emotional demands of the role.

The PowerPoint slides are now available.

2. NAATI Preparatory Workshop

This workshop explored accreditation pathways, industry standards, and the vital role interpreters play in ensuring equitable access to services across communities.

The PowerPoint slides are now available.

3. Employment Through Language – Building Sustainable Interpreting Careers

This workshop will explore career pathways, specialist opportunities, and practical strategies for building sustainable and confident interpreting careers.

Regional Workshop

Details to be confirmed (TBC)

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